About us

Reed Commercial Services provides quality, reliable cleaning and maintenance services for businesses and schools across Norfolk and Suffolk. We exist to create clean, safe and welcoming spaces to live, work and learn.

Reed Commercial Services provides quality, reliable cleaning and maintenance services for businesses and schools across Norfolk and Suffolk. We exist to create clean, safe and welcoming spaces to live, work and learn.

Our values

We roll up our sleeves and get our hands dirty, tackling every job with determination and care. Every challenge – no matter how big or small – is an opportunity to demonstrate our work ethic. We are thorough in our attention and consistent in our efforts, delivering quality results every time, it’s a matter of professional pride.

Our cleaning and maintenance services are not just about appearance, they keep people safe. We set our standards higher than others expectations because details matter. We never underestimate the importance of our work: we prevent injury and safeguard against illness to protect people.

We don’t just serve our community – we are an active part of it. Our success is closely tied to the wellbeing of those around us. By creating meaningful job opportunities for local people and supporting the schools and organisations we partner with, we focus on building lasting relationships that drive positive change.

Meet our team

toni
Toni Jenkinson
Director

In 2022, I left my 10-year career as an accountant to start a cleaning business and I’ve never looked back. Starting RCS with Phil has become a real passion project and I’m so proud of our dedicated team and what we’ve achieved. Having the business named a national awards programme like Cleaning Excellence Awards winner was a real moment of validation for a Norfolk girl like me! I remain involved in every aspect of the business, staying hands-on and connecting with customers to ensure we’re always meeting their needs. I’m incredibly grateful for the opportunities which is why I’m determined to pay it forward to support our local community.

phil
Phil Reed
Director

With over 20 years in construction, I run this business alongside Reed Construction Services, delivering construction and offloading solutions across East Anglia. Our experience allows us to offer commercial cleaning clients efficient caretaking and maintenance contracts from a single, cost-effective provider. I’m always looking for ways to enhance our services, and Toni and I bring complementary skills that benefit our clients. Together, we’ve built a solid business with a dedicated, reliable team that we’re proud of.

chantey
Chantey Willet
Supervisor

I started working at RCS when I was 16 and I now manage one of the largest teams at our biggest contract. I know the job inside out and love working with our customers, particularly our schools where we know we’re making a real difference in keeping these kids safe and well. No day is the same in commercial cleaning and I’m looking forward to continuing to grow and learn as I take on new responsibilities in the business, supporting clients across all the sectors we serve.

Join our team

For us, attitude is everything. We can teach you the skills and provide you with the materials but the work ethic has to come from you. We offer a supportive environment with above-living wage salaries, career progression and opportunities to work around your other commitments and caring responsibilities.

Building community in Norfolk and Suffolk

Starting this business was more than a means to make money: we want to make a positive difference wherever we can. Some of the recent initiatives we’ve launched include;

We have donated more than 500 books, thousands of pounds of sports equipment and upgraded signage to enhance learning environments to schools in need.

We hire local people, offering above living wage salaries and career progression opportunities, with 24/7 mental health support.

We are proud to sponsor Steamers football under 18s in Norwich, providing funding for kits, equipment and facilities to help grassroots sports thrive promoting health, teamwork and community spirit.

Partner with us for a cleaner, safer environment

Benefit from expert cleaning and maintenance services tailored to your organisation’s needs. Whether you need ongoing contract cleaning, a one-off deep clean, or specialist services for your sector, we’re here to help.

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